Help Center
Need Help? We've Got
You Covered.
Find quick answers to your most common questions about Dil Ka Rishta — Pakistan's #1 matrimonial app.
Dil Ka Rishta is Pakistan's first matrimonial mobile application that provides a safe and trustworthy platform for people looking for a life partner. With 7M+ downloads and 4M+ verified profiles, it's the most trusted shaadi app in the country.
Yes, you can create a profile for yourself, a friend, or a family member. However, please note that you can only create one profile from a single phone number.
Yes, Dil Ka Rishta is free to use, but to access premium features, you need to subscribe to our premium packages.
Tap "Get Verified" in your profile settings. Upload clear photos of your CNIC (front and back) and a selfie through the app. Our team reviews your documents to confirm your identity matches your profile. Once approved, your profile is marked Verified.
Yes, you can send and receive match requests for free, but there is a limit. To access unlimited match requests, you need to subscribe to our premium packages.
Profiles marked Verified have completed CNIC and selfie identity checks reviewed by our team. To ensure you connect with reliable profiles, we recommend prioritizing Verified users and avoiding match requests with unverified accounts.
You can edit your profile directly from the app. Alternatively, call us at 042-111-111-357 and our customer service representative will be happy to assist you with profile updates.
It is recommended that you upload a profile picture to increase your visibility and trust score. However, you can still create a profile without one and enable photo privacy settings later.
Your safety is our top priority. Dil Ka Rishta's privacy policy does not allow users to take screenshots within the app, ensuring your personal information stays protected at all times.
Once subscribed you may proceed to the in-app packages screen or contact our support team to cancel your subscription. You can tap on the active package a bottomsheet appears, then tap on CTA “Unsubscribe”. Once done, you will not be charged for the next month's billing cycle. However, the subscription will expire as per the starting date of your monthly subscription package.
Here is the video preview to that for in-app unsubscription:
https://www.youtube.com/shorts/X5B2MWieW5U
Here is the video preview to that for in-app unsubscription:
https://www.youtube.com/shorts/X5B2MWieW5U
No. Dil Ka Rishta strictly does not share your personal data with third parties. You also have the option to keep your profile information 100% confidential through our advanced privacy settings.
We offer different paid plans designed to help you find your perfect match faster! By upgrading to a paid plan, you unlock special features that free users don't have, like advanced filters, unlimited requests sent, and getting your profile shown to more people.
You can usually choose between two types of plans, such as:
You can usually choose between two types of plans, such as:
- One Time Payment plan
- Subscription payment plan
A subscription plan is a premium membership that automatically renews.
When you buy a subscription, you pay a set fee on a regular schedule (subject to plan type) to keep enjoying all your premium features without interruption. To make things easy, the app will automatically charge your saved payment method when your current billing cycle ends.
Don't worry you are never locked in! You have full control and can turn off the automatic renewal or cancel your subscription at any time from your account settings.
When you buy a subscription, you pay a set fee on a regular schedule (subject to plan type) to keep enjoying all your premium features without interruption. To make things easy, the app will automatically charge your saved payment method when your current billing cycle ends.
Don't worry you are never locked in! You have full control and can turn off the automatic renewal or cancel your subscription at any time from your account settings.
In order to subscribe, users need to go to the packages screen and pick a plan. Tapping on the plan opens a bottom sheet from where the user can subscribe by choosing any of our payment partners.
Ensure you are using the latest version of the app by checking for updates in the Play Store or App Store. Clearing the app cache or reinstalling the app often resolves most technical glitches.
We strive to maintain a high-quality community. If you encounter a profile that appears fake or a user who is not serious, please use the "Report" button on their profile. Our moderation team reviews all reports to ensure a safe and genuine environment.
Yes. In accordance with our Terms of Service (EULA), we provide proactive notice regarding recurring subscription fees. You will receive recurring push notifications regarding upcoming billing cycles, ensuring you remain informed of pending charges prior to their execution.
Absolutely not. We do not accumulate outstanding balances. Whether your paid subscription plan has been inactive for 2 months or 5 months, you will only ever be charged for a single upcoming billing cycle (e.g., 1 month). You will never be retroactively billed for multiple missed months.
If payment remains outstanding for a period exceeding six (6) months from the expiry of the last successful billing period, the subscription will be permanently deactivated, and all automated billing attempts will cease. You retain the right to terminate your subscription at any time via your account settings in the mobile application or by contacting our support team, as outlined in our Terms of Service (EULA).
Dil Ka Rishta combines CNIC and selfie verification, user reports, and human moderation. Verified profiles have passed identity document checks. Users can report any profile from within the app; our moderation team reviews reports and can suspend or remove accounts that violate community guidelines. Learn more on our identity verification page.
Dil Ka Rishta is designed for serious marriage intent with multiple safety layers: profile verification (phone, CNIC, and selfie), screenshot restrictions, photo privacy controls, in-app reporting, and customer support at 042-111-111-357. We advise families to prefer Verified profiles, avoid sharing financial details early, and meet through trusted family channels. Read our Privacy Policy for data handling details.
🔍
No results found
Try a different keyword or browse the categories above.
Still Have Questions?
Our support team is always here to help. Reach out and we'll get back to you as soon as possible.